If these steps do not work, then your best bet would be to contact Epson support again for additional help, or if that doesn't help, then connect the printer via an ethernet or USB cable — while ...

How to Hook Up an Epson Stylus C88 to a Computer. The Epson Stylus C88 is a color photo printer that can be used with a variety of computers to print both documents and photos.

Connectivity: Epson Connect (including iPrint and Scan-to-Cloud), Apple AirPrint, USB, Ethernet Rating: 8/10 Design The XP-7100 isn’t the smallest or lightest printer in Epson’s home range.