High-performing teams don’t avoid conflict—they use it to eliminate groupthink, drive innovation, and build genuine ...

I blogged about TRIP goals and principled negotiation here. TRIP stands for various goals operating in a conflict: Topic Goals are the real-world outcomes in play; Relational Goals apply to the kind ...

Workplace conflict has been a common issue throughout my 18-plus-year career in the tech industry. What's changed over those years is how I deal with it. Early in my career, I allowed conflict to ...