As public safety agencies work to upgrade their emergency dispatch systems, Hexagon, a computer-aided dispatch technology provider, is offering a way to better discern the severity of calls — which in ...

Spokane spent nearly $40,000 on a feasibility study that told Mayor Lisa Brown it would cost $100 million to transition to an ...

Law enforcement officials in Bucks County are working to restore services to its computer-aided dispatch system, or CAD system, after a cyberattack on Sunday crippled the service. However, county ...

CLARK COUNTY — After a lengthy outage, law enforcement in Clark County can use their computer dispatch system again. The virtual environment used to access the Computer Aided Dispatch (CAD) system ...

The computer aided dispatch system (CAD) used by the D.C. Office of Unified Communications to take and dispatch 911 calls is down. This means call takers and dispatchers must do all communications for ...

JACKSONVILLE, Fla — The Jacksonville Sheriff's Office confirmed Monday that it's CAD (computer-aided dispatch) system is still down. Police say this is forcing dispatchers to communicate with officers ...

An outage in the city’s computer-aided emergency dispatch system snarled some communications between Baltimore police and fire officials last week, briefly causing disarray as officers repeatedly ...

BOISE, Idaho — The Ada County Computer Aided Dispatch was intentionally taken down after dispatch officials noticed "unusual activity." But, 911 and non-emergency dispatch will not be affected. The ...

Lexington’s Public Safety Operations Center, 115 Cisco Rd., in Lexington, Ky., Thursday, October 13, 2016. The Public Safety Center now houses the emergency 911 dispatchers, bringing both police and ...