The intranet – usually a depository for internal material like training manuals – for the Jaywing Contact division, which does customer servicing, customer research and telemarketing for clients, ...

Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. CollectPlus, the parcel delivery service that uses convenience stores for drop-offs and pick-ups, is targeting ...

Over half a million parcels handled over the festive period within its network of over 4,500 corner shops. The company says that its strong year-on-year performance reflects the Christmas online ...

Store-based parcel delivery and returns service CollectPlus said it will expand its network by 33 per cent to 7,500 stores in the next 12 months. Watford-headquartered CollectPlus, a joint venture ...

Retail delivery and returns specialist CollectPlus has teamed up with on-demand transport app Gett to launch a rapid retail returns service for time-strapped consumers. The service will allow users of ...

CollectPlus chief executive Neil Ashworth is to take on additional responsibilities at owner Yodel, the delivery company. Ashworth has become chief commercial officer of Yodel, a position he will hold ...

“Boringly consistent” is the phrase that Neil Ashworth, the CEO of CollectPlus and chief commercial officer of Yodel, uses when summarising how he wants customers to perceive his business. The ...

Click and collect and returns network CollectPlus is to be opened up to other carriers after a change in the partnership between PayPoint and Yodel Delivery Network. The pair have established a new ...

Delivery and returns service CollectPlus is processing and delivering around 5,000 parcels back to House of Fraser customers free of charge, following the news that shoppers are unlikely to receive ...

We’ll send you a myFT Daily Digest email rounding up the latest Royal Mail PLC news every morning. CollectPlus, the parcel delivery service that uses convenience stores for drop-offs and pick-ups, is ...