Cisco Systems Inc. is upgrading Webex with new artificial intelligence features designed to make customer service teams more productive. The company debuted the update today at the Enterprise Connect ...
-- New Webex AI Quality Management uniquely empowers supervisors with actionable insights and real-time coaching with visibility across both AI and human agents. -- Webex AI Agent and Cisco AI ...
Being out of the office without a PC will no longer be an excuse for missing meetings on Cisco Systems’ WebEx Meeting Center and Unified MeetingPlace conferencing systems. On Tuesday, Cisco introduced ...
NEWPORT BEACH, Calif.--(BUSINESS WIRE)--Today, Called ID Reputation® announced the expansion of its partner ecosystem and platform capabilities through integration with cloud-based complete phone ...
I started in tech with IBM’s old Telephony division Rolm Systems and my last days in that division were in the Competitive Analysis section working on positioning followed by future technology. We ...
After watching Zoom Video Communications catch the imagination -- and business dollars -- of the public during the COVID-19 pandemic, the company's mothership, Cisco Systems, decided that its own ...
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