Long ago, I built a web app for an enterprise (200k+ employees). Feedback on the web app prompted me to do an experiment. What would happen if I were to create a WhatsApp chatbot to solve the specific ...

Opinions expressed by Entrepreneur contributors are their own. Chatbots have taken the marketing world by storm. They are offering A.I.-powered technology to companies, allowing them to provide more ...

Leeron is a New York-based writer who specializes in covering technology for small and mid-sized businesses. Her work has been featured in publications including Bankrate, Quartz, the Village Voice, ...

Chatbots use AI to simulate conversations, enhancing customer service efficiency. Oracle identifies two chatbot types: task-oriented and data-driven/predictive ...