Creating a chatbot is no walk in the park. While it’s true that now anyone can craft a good enough bot, it’s still easy to mess up a conversational UX. As for any creative enterprise, in bot design, ...

Chatbots can make interactions easier for both customers and businesses—if they’re carefully developed. If the bot can’t answer common questions or guide a customer through all the steps needed to ...

When building a chatbot, the overriding aim is to develop a system that closely replicates and simulates human conversation, while driving engagement and customer satisfaction. However, developing ...

Chatbots have taken the world by storm. These robots act as personal assistants, customer support representatives, marketing executives, and more. They're either powered by artificial intelligence (AI ...

Chatbots are the new black in UX design. Facebook already has over 11,000 chatbots since the official announcement of chatbot support made earlier this year. The question is: Should you build a ...

Opinions expressed by Entrepreneur contributors are their own. Chatbots have taken the marketing world by storm. They are offering A.I.-powered technology to companies, allowing them to provide more ...

ChatGPT has quickly become a go-to tool for countless tasks, from answering quick questions to assisting with complex ...

While you might not be explicitly familiar with chatbot technology, you have likely encountered more than one in your life. Whether it’s customer service chatbots pinging you when you enter a website ...

You may have heard the famous answer to the question, “Why climb a mountain?” (“Because it is there.”) The same could be said about our desire to create programs that can communicate with us in a ...

Opinions expressed by Entrepreneur contributors are their own. Chatbots have taken the world by storm. These robots act as personal assistants, customer support representatives, marketing executives, ...