Scammers often pretend to be Internal Revenue Service (IRS) agents, which is successful due to most people's fear of tax-related trouble. However, the IRS never starts a case with a phone call. It ...

WASHINGTON (AP) — Taxpayers calling the IRS for help processing their taxes this filing season may find it harder than normal to get someone on the phone, experts say, a problem that is only expected ...

While mostly hoping to slash the agency, there is one part of the Internal Revenue Service where President Trump is seeking to significantly add staffing: customer service. While the White House is ...

Millions of taxpayers are unable to get through to live help through the Internal Revenue Service's toll-free phone lines, even when the IRS claims its average wait times are only about three minutes, ...

KANSAS CITY, Mo. (KCTV) - During the busiest time of year – Tax Day – Internal Revenue Service (IRS) workers are not just crunching numbers but are focused on keeping their jobs. More job cuts are ...