Fractured and incomplete datasets are a key barrier towards effectively training AI models for deployment in healthcare ...

By considering CRM solution delivery as a phased progression of delivered benefit, as outlined in this capability maturity model, organizations can increase the effectiveness of decision making over ...

Microsoft's coming Dynamics 365 ERP/CRM service has something called the 'Common Data Model' at its core. Here's more on what CDM is and why it matters.

B2B example: If your CRM data reveals that C-suite executives respond best to finesse and expertise-driven content, create ads promoting whitepapers or exclusive webinars.

The partnership between Salesforce (CRM) and IBM aims to offer customers greater flexibility in AI and data deployment, empowering teams to make informed, data-driven decisions directly within ...