A cover letter, a response to a customer inquiry and a collection letter requesting immediate payment are examples of letters that should follow a business format. Although business letters aren't ...

Businesspeople are busy. They do not want to read long emails, memos, and / or documents to find what they are looking for. Businesspeople expect to receive clear and concise correspondence. Future ...

All writing you do in a business context should be focused on audience needs and expectations. The rhetorical strategies you have learned in first-year composition or its equivalent will be very ...