By engineering the friction out of our workflows, are we inadvertently engineering the human interactions out of our days?

It had been one of those weeks. The kind where the pace is relentless, the inbox is overflowing, and everyone seems to be so drained. Jordan noticed it in the small things. Shorter replies. More ...

Workplace connection has been undervalued for too long. In a report on workplace challenges for 2025, Gallup found: “Many report feeling disconnected from their organization’s mission and like their ...