We purchased a Bomgar B100, and would like to use it in the same way as Remote Desktop, but sharing the same session. Meaning we don't want to use queues or any other type of user-initiated ...

Bomgar, a company focused on remote access solutions, reportedly has announced that its “With Built-In Jump” technology enables support technicians to service, maintain and resolve problems with ...

Originally called the NetworkStreaming SupportDesk, the company earlier this year rebranded its appliance as well as itself under the Bomgar name. Regardless of its moniker, the Bomgar Box is ...

LONDON--(BUSINESS WIRE)--Bomgar, a leader in secure access solutions, today released Bomgar Remote Support 16.1, the latest version of its enterprise-leading remote support software. Bomgar Remote ...

We use LogMeInRescue for desktop support for all remote users which is about 250. We've tried other tools including TeamViewer but I was happy with the Rescue product and so I choose it for our help ...

Businesses love remote access for worker productivity, but supporting and securing remote access can be a challenge. Here, IT managers in the IT Central Station community review some of the top remote ...

ATLANTA--(BUSINESS WIRE)--Bomgar, a leader in secure access solutions, today introduced the most secure screen sharing software for Apple iOS devices, enabling support and service professionals to ...

The old reach out and touch someone slogan from the phone company means, in the technical support business, to reach out and touch someone’s computer. Doing so in person takes expertise and patience.