With a cloud-based data platform, healthcare organizations can more effectively harness data in the electronic health record ...

Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences. Contact center workforce optimization has two pillars: workforce ...

One of the nation's largest LTL companies, Estes Express Lines, is using fleet optimization platform provider Optym to improve real-time decision-making and further contribute to its broader digital ...

Data chiefs start the path to better AI use, Google to test data centers in space, AMD predicts skyrocketing revenues.

This article is part of a VB special issue. Read the full series here: Data centers in 2023: How to do more with less. As the demand for data processing and storage continues to surge, data centers ...

Savvy nonprofit leaders understand the power and potential of data, and many are prioritizing data analysis to make smart decisions throughout their organizations. Oftentimes, a data-driven approach ...

How much would you get back in your budget if you could save up to 10% on your medical and Rx benefits costs? Employee benefits are the second largest budget item in employee compensation, with ...

In the world of retail, 2023 had some high highs and low lows. At the start of the year, many retailers and brands alike were struggling to transition from ‘Growth at all Costs’ to the new mantra - ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. New artificial intelligence (AI) applications seem to be springing up everywhere. Before too ...