A non-voice BPO interview is quite similar to a voice one. The only difference, of course, is that they will not be testing your voice. So, you won't have to worry about accent and your spoken English ...

Its been almost three years since Businessworld India published a feature on Rural BPO, writing about a company called Lason. Lason had just just set up its first rural BPO unit in Kizhanur village, ...

FROM THE SHOW FLOOR OF CONTACT CENTER FORUM, IN MEXICO CITY: What questions should American outsourcing customers ask when they show up on the streets of a Nearshore country? Peter Ryan has the ...

Interviews can be tricky at times, so preparation in advance is always helpful. To answer to the best of your ability, make a good impression, and secure that suitable job, is an art. BPO training and ...