WESTLAKE VILLAGE, Calif., Oct. 27, 2014 /PRNewswire/ -- Auto insurance companies' focus on their customers during the claims process is reflected in the continuing improvement in satisfaction, ...

It’s easy to forget about car insurance — until you need to file a claim, that is. Being in a car accident can be very stressful. Luckily, insurance companies make filing a claim relatively easy. Most ...

After a car accident, gathering information at the scene is one of the most important steps in the claims process. Your car insurance company may recommend a preferred vendor for repairs, but you can ...

The times have not been kind to the auto insurance industry. The volume of vehicle collisions is returning to pre-pandemic levels and, when combined with all-time-high repair costs, historic backlogs ...

In the past, the auto insurance industry was all about paperwork and drawn-out processes. But now, things are changing fast thanks to technology. At the heart of this transformation is the emergence ...

Car accidents are overwhelming, even if no one’s hurt and the damage looks minor. But once the adrenaline fades, you’re left with questions: Do I need to call my insurance agent? What if the other ...

There are a lot of auto insurance companies out there. Fortunately, Consumer Reports broke down the top-ranked options to ...

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After years of frustration tied to pandemic delays and supply-chain disruptions, Canadian drivers are finally seeing improvements when it comes to insurance claims ...

Claims service is a fundamental part of auto insurance policies, and in 2025 survey respondents across all age groups, from ...