I’ve noticed something fascinating about human behavior – we often struggle to ask for help, even when we desperately need it. This reluctance isn’t just a minor personality quirk; it’s a significant ...

Many companies are training their employees to “be friendlier.” Now, when I go to pay for my groceries or have bloodwork done ...

I’ve noticed something interesting in my years of coaching and mentoring: people rarely ask for help directly. It’s almost as if there’s a stigma attached to admitting we don’t have all the answers.

Even though science says that’s not the case: a study published in Management Science found that seeking assistance can boost ...

DEAR ERIC: I often need help with tech support. When I call I sometimes get a representative with a strong accent that I can’t understand. What is a polite way to address this? I sometimes just thank ...