Apple's code says that users will have the option to consult with an Apple advisor for help after using the Support Assistant feature.

Apple Customer Support will now help you via Twitter A dedicated customer service account will try to assist you directly as well as offer tips and tricks on Apple products and services.

Apple has begun rolling out an AI-powered chatbot called Support Assistant within the Apple Support app to select users. This new feature aims to offer instant help for common device and service ...

Need help with a glitchy your iPhone, Mac, or other Apple product? The company's Support app and website can lead you to the right resources, including how to contact Apple support.

Apple is late to the generative AI chatbot game. Its first attempt is here, however it's exclusively for offering customers tech support.

Apple is adding an AI chatbot to a 2nd app. After adding the beta feature to the Support app earlier this month, Apple is now testing Asa – the "AI assistant for Apple sales" inside its retail ...

Choose your support option Much like Apple's online support site, the standalone app will guide you through a series of documents that help you to self-diagnose and solve a variety of problems.

For most people who face trouble with their Apple products, getting help is fairly easy: Call Apple support, describe your issue, and get it fixed. However, that’s not necessarily an option for ...

Help may no longer be available through Twitter, YouTube, or the Apple Support Community.

Apple this week stopped providing human technical assistance via direct messages on X, formerly known as Twitter, in a shift away from social media ...

Searching for a new computer? Read reviews and complaints about Apple Support, regarding customer service, repair help accessibility and more.

Apple's new SignTime feature will let people who are deaf or have hearing difficulties connect with sign language interpreters in its stores or when contacting Apple support online.