Ambiguity is an inseparable part of most workplaces. Tasks can be poorly defined or have many different solutions. Colleagues and managers send mixed messages or seem to say one thing and mean another ...

Creative ideas sometimes emerge because someone directly and explicitly asks us to come up with a new idea. It could be we're asked to help solve a pesky problem, or to generate suggestions for how to ...

At DORIS, business leaders often ask us broad questions such as, “Why does our workforce not want to come into the office?” or, “How can we use our space to attract and retain talent?” Some people ...