The lawsuit, filed in 2023, alleged that Amazon caused "substantial unjustified monetary losses” for consumers who returned ...

Amazon has agreed to pay an additional $309.5 million to consumers as part of a wide-ranging settlement over claims that customers were not properly refunded for returned products. The deal pushes the ...

It combines direct customer refunds, additional compensation, and operational commitments aimed at reforming how Amazon processes returns and refunds.

Amazon has already agreed to two major settlements this January, and one of them may need you to file a claim. Here's how to ...