Amazon has started sending out automatic refunds to millions of customers as part of its $1.5 billion settlement with the Federal Trade Commission (FTC). The FTC accused Amazon of using deceptive ...

From amping up staffing by the thousands, to launching new initiatives to meet the surge in demand, companies such as Amazon are making changes to its operations as the busiest time of year rolls out.

Millions of Amazon Prime members are receiving refunds from a $2.5 billion FTC settlement. Eligible members will get payment via email; checks mailed if email isn’t used. FTC warns only Amazon ...

Amazon Prime’s return policy is, without exaggeration, the reason I’ve been a member for nearly 10 years. It’s a cornerstone of the Prime membership’s value proposition, primarily because it removes ...