Sooner or later, the so-called “Amazon Effect” had to make its way into the BPO industry. Amazon has been using its big dog status to strong-arm offshore and nearshore BPO partners into using ...

Amazon is taking a significant step towards globalizing literature by testing an AI tool that automatically translates books into various languages. This move is part of Amazon’s broader AI ...

Amazon Prime Video is testing AI-aided dubbing, which will allow viewers to enjoy their favorite movies and TV shows in the language they speak. Amazon Prime Video is testing a program to help viewers ...