AI agents that take action' are exciting because they don''t just answer questions, they do things: call APIs, move data, trigger workflows, and sometimes touch real customer or financial systems.

Microsoft isn't breaking new ground in agentic AI, but it is presenting its agentic approach in a unified, sensible way that may resonate with business decision makers. What stuck out for me instead ...

So says Ryan M. Cameron, Children's Nebraska's newly minted chief information and innovation officer. He says provider organizations should pursue a small set of agentic AI projects – not as pilots ...

In the rapidly shifting global business landscape, tax and compliance may seem like smaller priorities, but they’ve become more critical than ever. Companies face continual pressure to manage and ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the #1 AI CRM, today announced Agentforce 2dx, the newest version of Agentforce, its digital labor platform for bringing trusted, autonomous AI ...

Many teams are approaching agentic AI with a mixture of interest and unease. Senior leaders see clear potential for efficiency and scale. Builders see an opportunity to remove friction from repetitive ...

The artificial intelligence applications most people have grown familiar with in recent years usually take the form of assistants: Chatbots answer questions and respond to prompts, but a human ...

The world of artificial intelligence is changing fast—too fast for some to keep up. Businesses that just three years ago were exploring how to implement AI saw a quick pivot in 2023-24 to learn all ...

Early-phase generative artificial intelligence AI – or “request/response AI” — has not yet lived up to the expectations implied by the hype. We believe agentic AI is the next level of artificial ...

What’s launching today is Pecan’s “predictive agent,” an autonomous system that can interpret a company’s unique data structure, or “fingerprint,” by breaking down the predictive workflow into ...

Automation has already had an impact on security operations, through domains such as security orchestration, automation and response. Generative AI co-pilots and assistants have appeared as part of ...