Artificial intelligence agents can help state and local agencies improve service delivery and extend resources.

Customer Experience Automation (CXA) with the launch of Automation Flows, a new orchestration engine that automates workflows across backend systems, and the extension of Talkdesk Autopilot's agentic ...

This practical guide explains how to design agentic workflows using a simple inputs, tasks and outputs framework, so any business leader can move from idea to execution.

Bad habits, headlines, and agentic case studies. As the ServiceNow World Forum arrived in London, the Santa Clara-headquartered firm added its voice to the growing chorus that agentic Artificial ...

From new agentic AI platforms from AWS, Google and Microsoft to innovative AI products from CrowdStrike, Databricks and Salesforce—here are 10 of the coolest AI offerings launched in 2025. The world’s ...

It seems like an oversimplification, but many real estate agents don’t realize they’re using AI, or even interacting with AI — that’s in large part because agentic AI is becoming more commonplace.