TOA identified a common experience in many service organizations – a disconnect occurs among customer service, the customer and the field. Customers don't know precisely when a worker is going to ...

Salesforce on Thursday rolled out a new app that makes it easier to get started on Trailhead Playground, the free Salesforce learning environment that lets users test out any capabilities they could ...

SAN FRANCISCO--(BUSINESS WIRE)--Today at TrailblazerDX, Salesforce’s developer conference, Salesforce (NYSE: CRM) announced the availability of Einstein 1 Studio, a set of low-code tools that enables ...

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