In 2023, consumers returned retail purchases worth a substantial $743 billion—about 14.5% of all sales. Considering all the lost sales and expenses of transporting and handling products again, the ...

LONDON--(BUSINESS WIRE)--TikTok Shop and ReBound by Reconomy have announced a new partnership that will simplify the returns process for customers and brands. Rakhshan Zahid, Chief Executive of ReUse ...

MIAMI--(BUSINESS WIRE)--ReturnPro (formerly goTRG), the industry leader in returns management and reverse logistics, is excited to announce the launch of ReturnPro for eCommerce Brands and Marketplace ...

Nishith Rastogi is a Founder & CEO of Locus, a leading-edge technology company helping 300+ global enterprises gain excellence in logistics. When it comes to returns, retail businesses are often stuck ...

Shifting returns strategy: Companies are moving from reactive returns processing to predictive, prescriptive management that influences outcomes before they occur. Technology-driven gains: AI-powered ...

No matter the size of a business, having a solid returns management strategy is crucial for maintaining customer satisfaction and operational efficiency. Effective returns management helps businesses ...

Editor’s note: This article first appeared on the University of Tennessee, Knoxville’s Global Supply Chain Institute’s blog. It is being reprinted with permission. You can read the original post here.

In today’s world of direct-to-consumer (DTC) delivery, it’s no longer enough to design an efficient warehouse layout or anticipate staffing levels to meet demand. Warehouses today must consistently ...

Returns are a notorious problem with online shopping. But over 75 percent of companies surveyed by ReverseLogix don’t actually know how much those returns costing, according to the company’s new study ...

Analyst Insight: The goTRG & SupplyChainBrain Retail Returns Sustainability Report 2024 presents insights from our co-branded survey exploring the evolving landscape of sustainable practices within ...